1/5
posted Dec-13-2002
Everything started out ok. The box shipped as expected, however, when I received the box, and tried installing the operating system (windows 2000), the installation crashed everytime. Well, after fidgetting around with the memory settings and setting them to the slowest possible setting, I realized that what happened is New Tech sent me extremely inferior DDR RAM. After emailing the company, the response was, "isn't it great that they make motherboards that will support different RAM - remember all RAM isn't created equal". This told me I was dealing with some incompetent people who purchase inferior RAM. Well, that wasn't the only thing that went wrong with this product. After hours and hours of trying to figure this out, I finally got the OS to install. However, after installing the OS, and all the drivers and whatnot, everything looked ok. I plugged in the network cable to get connected to my LAN and for some reason it didn't work. I tried EVERYTHING. I finally resorted to emailing the company. After a day, New Technology responded, informing me to try some things and that they've never "seen" this before. I went through all the processes, taking screen shots and sending them, etc, etc. Finally it was determined that I would have to send back the motherboard. I really didn't want to do this, but I did anyways.
This is where the real nightmare begins. I needed this PC to work properly for business. So, I overnighted them the motherboard for replacement informing New Technology that I needed the board for business, and would be buying several more computers if they handled this well. Well, apparently they aren't interested in keeping their customers. I wish I would have read the reports on resellerratings.com before buying from these scam artists. Anyhow, the company said that they "might as well go out of business if they sent the motherboard return back overnight". After hearing that, I realized even more that they are a bunch of jokers, who aren't really interested in doing business, and they might as well go out of business with that attitude. I mentioned to them the guarantee on their website : "We guarantee that all items work upon departure of shipping." Well, don't believe it, if that were the case, I wouldn't even be writing these comments in their rating. They don't test anything they send out, and you can rest assured that items you order may or may not work when you get them. I mentioned to them about their guarantee and that they should have tested the motherboard before shipping it to me in the first place and that they should at least make good on the guarantee by overnighting me a replacement. However, this didn't make any difference, and it was still a 3 WEEK TURN AROUND!! From the time I placed the order, till almost 8 weeks later, I didn't have a working product from this vendor. Unfortunatley for Yahoo! stores, this isn't the only bad experience I have had with a Yahoo! merchant, and have vowed to myself that I will NEVER EVER buy from a Yahoo! store again! It seems they are either scams, shams, or just plain don't care about their customers, or making a sale.
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posted Dec-23-2002 
![Share](javascript:share_rating({"review_body":"I placed my order on December 10th, 2002. My delivery was slated for the 19th-21st of December. (I paid for two day shipping $11.97) and according to Amazon\u0027s website\u0027s tracking page, my product was shipped the 18th: \u0022Dec 18, 2002 08:51:49 PM FERNLEY NV US SHIPPED\u0022 <br><br>So if it was shipped the 18th, I should have received it on the 20th. It didn\u0027t show up, I went throught the customer service form e-mail b.s., and received a response e-mail.<br><br>In the e-mail I received from Keith Adamson (their rep.), he stated that \u0022As your package was sent on Thursday December 19, it should arrive by the end of business on Monday.\u0022 However, it is now Tuesday, December 24th and I still have not received my order. These items are Christmas gifts (and why I placed my order on the 10th and paid for two day shipping) and they will not arrive in time for Christmas. <br><br>It has been two weeks since I placed my order on December 10th. I am disappointed that I chose to purchase from Amazon and will further conduct my shopping at Buy.com where I have never had any problems. <br><br>Amazon has left a bad first impression. ","link":"http:\/\/www.resellerratings.com\/store\/Amazon\/comment\/59432#comment59432","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Amazon.jpg","store_name":"Amazon.com","username":"zipzip212","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Everything started out ok. The box shipped as expected, however, when I received the box, and tried installing the operating system (windows 2000), the installation crashed everytime. Well, after fidgetting around with the memory settings and setting them to the slowest possible setting, I realized that what happened is New Tech sent me extremely inferior DDR RAM. After emailing the company, the response was, \u0022isn\u0027t it great that they make motherboards that will support different RAM - remember all RAM isn\u0027t created equal\u0022. This told me I was dealing with some incompetent people who purchase inferior RAM. Well, that wasn\u0027t the only thing that went wrong with this product. After hours and hours of trying to figure this out, I finally got the OS to install. However, after installing the OS, and all the drivers and whatnot, everything looked ok. I plugged in the network cable to get connected to my LAN and for some reason it didn\u0027t work. I tried EVERYTHING. I finally resorted to emailing the company. After a day, New Technology responded, informing me to try some things and that they\u0027ve never \u0022seen\u0022 this before. I went through all the processes, taking screen shots and sending them, etc, etc. Finally it was determined that I would have to send back the motherboard. I really didn\u0027t want to do this, but I did anyways.<br><br>This is where the real nightmare begins. I needed this PC to work properly for business. So, I overnighted them the motherboard for replacement informing New Technology that I needed the board for business, and would be buying several more computers if they handled this well. Well, apparently they aren\u0027t interested in keeping their customers. I wish I would have read the reports on resellerratings.com before buying from these scam artists. Anyhow, the company said that they \u0022might as well go out of business if they sent the motherboard return back overnight\u0022. After hearing that, I realized even more that they are a bunch of jokers, who aren\u0027t really interested in doing business, and they might as well go out of business with that attitude. I mentioned to them the guarantee on their website : \u0022We guarantee that all items work upon departure of shipping.\u0022 Well, don\u0027t believe it, if that were the case, I wouldn\u0027t even be writing these comments in their rating. They don\u0027t test anything they send out, and you can rest assured that items you order may or may not work when you get them. I mentioned to them about their guarantee and that they should have tested the motherboard before shipping it to me in the first place and that they should at least make good on the guarantee by overnighting me a replacement. However, this didn\u0027t make any difference, and it was still a 3 WEEK TURN AROUND!! From the time I placed the order, till almost 8 weeks later, I didn\u0027t have a working product from this vendor. Unfortunatley for Yahoo! stores, this isn\u0027t the only bad experience I have had with a Yahoo! merchant, and have vowed to myself that I will NEVER EVER buy from a Yahoo! store again! It seems they are either scams, shams, or just plain don\u0027t care about their customers, or making a sale.","link":"http:\/\/www.resellerratings.com\/store\/New_Technology_Computers\/comment\/58346#comment58346","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_Technology_Computers.jpg","store_name":"New Technology Computers","username":"zipzip212","rating":"1"}, "single");){kind=link}