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zeta

Have some money to spend on gadgets

Location: Arizona, US | Interests: Electronics, Gadgets, Laptops, Computers | Occupation: Student | zeta is a top reviewer!
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  • Email reviewer
  • Rating 10/10
    5/5

    7/3/2015 They are great!

    Placed a sale, then with the free label, I shipped my item.
    10 days later, I receive an email that they need more information.
    7 days later, I receive the paypal payment. Note: PayPal subtracts 3% transaction fees.


  • Email reviewer
  • Rating 10/10
    5/5

    Order placed on 1/7/2014
    Received call on 1/16 about problems with the Credit Card billing
    Shipped via UPS 2nd Air
    Shipped 1/17, received 1/21

    I learned about this website through an advertisement done by TigerDirect. At first I didn't believe what they were selling, but since it was through credit card and it has protection I thought I would give them a try.

    They consist of being a cashback website, and also selling gift cards (including Amazon and other merchants) at a 25% discount, but you're only limited to two of each merchant (2x$25) per a certain amount of period of time.

    I only bought the gift cards to try them out and they were legit.

    I was also eligible to claim some cashback checks through items purchased through TigerDirect.

    After receiving the gift cards and cashback I canceled the membership.

    They are definitely legit, I just don't think I need their services really.


  • Email reviewer
  • Rating 10/10
    5/5

    Ordered on 5/4/2015, shipped on 5/6/2015
    They sell original genuine dash cam, and not fake ones. Prices were the best I found. They answer customer emails within 24 hours.


  • Email reviewer
  • Rating 10/10
    5/5

    Order on 11/3/2014
    Cashback sites work well with this site, and it has many coupons. Prices were competitive and I know they are a big company and I assume that they are reliable.

    It takes them 4 business days to ship which is slow in my opinion.


  • Email reviewer
  • Rating 10/10
    5/5

    Bookings for around April 1st 2014:

    Booking was a breeze, but apparently sometimes some hotels charge extra fees when you show up at the front desk that are not displayed on the Hotels.com website. The feature I like the most from them when ordering is the mapping of the hotels based on some filters other websites don't have.

    Email customer service is prompt and courteous, they get back to you in less than 24 hours.

    I made an error and when I called them up, the hold was not long, and the representative would work to help me out even though I passed the deadline and it was my mistake.

    I am happy with them.


  • Email reviewer
  • Rating 10/10
    5/5

    Ordered Jul 24 2014, shipped on the same date.
    Delivered Jul 28 2014

    I even used a coupon that probably was an error and the item shipped without any problems.


  • Email reviewer
  • Rating 10/10
    5/5

    Shipped on October 30/31, and arrived priority mail Nov 3.

    No problems with the gift card.


  • Email reviewer
  • Rating 10/10
    5/5

    Shipped quick with no problems whatsoever.


  • Email reviewer
  • Rating 10/10
    5/5

    Ordered on March 2015 a Tiffany Gift Card, after a month I used it on April 2015 and it still had the gift card amount I purchased.

    These were for Physical Gift Cards, and I received them within a week of the order date.

    Back in Nov 2014, I also ordered digital gift card from Home Depot, and until April 2015 they still have the exact balance on them.


  • Email reviewer
  • Rating 8/10
    4/5

    Ordered 12/28/2014, item was finally shipped on 01/09/2015. They needed to get the item from their supplier first and then ship it to me. It did not say out of stock on their website.

    My main complaint is that I did not receive an email stating that I would be receiving it later. I had to go to their website and check on my order status and then notice the comments on them in order to know this status.


  • Email reviewer
  • Rating 6/10
    3/5

    DO NOT MAKE RETURNS TO STORE, only ship them back! Other than that, it's good. Store systems with online orders are really bad.

    Experience is good with ordering and phone service is excellent as well. But the in-store return experience is really really bad.

    When you receive your order you only get a packing slip. So I brought that and my order confirmation from my email to the store. I noticed that they gave me a refund that was $20 short so I went back to the store, and I was met with the manager who was rude and treated me like I was retarded asking me to repeat what I wanted at least 3 times. He told me that he couldn't do that, he couldn't do a price adjustment on a previous return since it was an online order. I told him then to give me back the sunglasses I returned the other day and I'll pay him the amount on the refund receipt. Well, the sunglasses rang for more and he wanted to sell them to me $40 more than what was on the refund receipt. I gave up, so I just exited the store and called OakleyVault.com and they gave me the $20 back on my credit card with a 10 minute call.

    By the way, I also returned another pair of glasses at the same time with that manager and instead of giving me a refund he charged for them, and I had to go back to the store to argue some more with the same person. He told me that I was trying to scam him, and so I said that he should check on his system, he said he can't do that, so I told him to call corporate but he won't budge.

    If Oakley doesn't want us to return in-store, then they should clearly state that on their return policy.

    The store I went to was:
    Oakley Vault
    Located at Arizona Mills in Tempe, AZ.
    Manager was Kevin Michaels, store number 074.


  • Email reviewer
  • Rating 10/10
    5/5

    One line summary: "The amazon of auto parts"

    First time dealing with them since I needed some car parts and they had some really really good coupons. Service is great, shipping speed as well, and returns was trouble free.

    Ordered 4/22/2014, and it was delivered on 4/24/2014 via Priority Mail. I didn't even select this shipping method. By the time I placed the order, the next morning I tried to add some small items I forgot to add to the order, since I already reached the free shipping threshold. This couldn't be done since the order was already processing, and the representative said she would waive the shipping for these small items and ship them anyway.

    Customer service is nice, phone support is fast, and emails are answered within 24 hours. They even have chat service.

    Return policy is 90 Days! So I followed to return some unused items, and shipped them. I got refunded appropriately a couple of days after they received the items.


  • Email reviewer
  • Rating 10/10
    5/5

    Booking made on 3/26/2014

    Kayak is a really good booking website overall for hotels, flights, and car rentals. It's one of the few that provided me with more filters and better map options to locate exactly what I wanted. I highly recommend it. It has the +3 -3 days for booking flights that is really helpful.


  • Email reviewer
  • Rating 8/10
    4/5

    April 2014 order.

    Had to place a quick reservation on the spot since it was cheaper than walking to the counter to reserve a car. Did it on the wrong date apparently, then the EZ Rent-a-car representative couldn't do anything about it and couldn't match the price either. So I tried to find a phone number for Carrentals.com but couldn't find one. I tried to cancel it, but the charge would still be there since cancellations for some companies are not refundable. I then booked it with Alamo through car rentals, which don't ask for payment until you show up at the rental place. This second method is so much better in case of mistakes.

    But in order to have my charges refunded through the first time, I had to email them. The first reply I received was telling me about their terms of cancellation, so I replied again explaining in more detail what happened and then they talked to EZ Rent-a-car which then provided me a courtesy refund.

    Pros:
    Cheap price
    Simple

    Cons:
    No phone number, only email contact information
    Their cancellation policy sucks with some companies (especially EZ Rent-a-car)
    Their website cannot give a choice of an exact return location in another city.


  • Email reviewer
  • Rating 10/10
    5/5

    December 2013:
    Placed two separate orders on December and both of them shipped with no problems. My plan was automatically downgraded with no extra charges. And when I tried to communicate with them through chat, it was quick and painless.


    Reviewer Stats

    130

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