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posted Nov-19-2009 
posted Aug-25-2008 
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![Share](javascript:share_rating({"review_body":"I have bought from Provantage at least once before, this time I bought a Keytronic E03600P1 keyboard. FedEx was right on time with this one, but the packaging was all on top of the keyboard with the kbd\u0027s carton right at the bottom of the shipping box. You\u0027d think the warehouse people would know the proper way to pack and there was plenty of packing if they had just put some on the top and some on the bottom. As it was the keyboard pack was right against the bottom of the outer carton. Anyway, keyboards are sturdy and it made it through just fine. It was just what I expected. .bh.<br>","link":"http:\/\/www.resellerratings.com\/store\/PROVANTAGE_Corporation\/comment\/515525#comment515525","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PROVANTAGE_Corporation.jpg","store_name":"PROVANTAGE Corporation","username":"zepper","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027m pretty sure I\u0027ve ordered from this store before, but this is my first review. I made an order of small hardware and it shipped promptly and arrived quickly. Of quite a few baggies of small parts (24 pieces per bag), only one came up one piece short. I told them not to bother because I already had a few extras, but they sent me a whole other baggie of 24 and shipped it very expensively relative to the $1.10 value of the bag of parts. Anyhoo, the goods look to be fine quality and I\u0027m quite satisfied. Check them out for hard to find stuff for computers or techie stuff in general. I won\u0027t hesitate to order again assuming they carry what I need at the time. .bh.","link":"http:\/\/www.resellerratings.com\/store\/Cyberguys\/comment\/411062#comment411062","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cyberguys.jpg","store_name":"Cyberguys","username":"zepper","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This was my first order from BuyDig.com (a division of Beach Trading). I did my homework and decided on a very good camera and then shopped for price. I purchased from BuyDig as they seemed to have a low range price while having a decent rep with the various rating services. Everything was fine except that I felt the packaging to be lacking for a digital camera with padding only on the bottom. I\u0027d expect at least some padding on all six sides for a precision device like this.","link":"http:\/\/www.resellerratings.com\/store\/BuyDig_Beachtr\/comment\/402302#comment402302","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BuyDig_Beachtr.jpg","store_name":"BuyDig.Com","username":"zepper","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Aug. 2008 - It has taken me too long to give this company their props. I placed a small order back in Oct. \u002707. It was handled very well. These guys have stuff that is hard to find and at low prices. I\u0027ve been recommending them as a source for the hard to find ever since. Check \u0027em out. .bh.<br>","link":"http:\/\/www.resellerratings.com\/store\/Best_Byte_Computers\/comment\/401124#comment401124","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Best_Byte_Computers.jpg","store_name":"Best Byte Computers","username":"zepper","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Aug.2008 - I placed my first order with Performance PCs in May of 2008 - kind of late in giving them their props. It was a very small order that I placed based on their rep with the techie community. Went great. If you need Lian Li or other case accys, this is the place to go. .bh.","link":"http:\/\/www.resellerratings.com\/store\/Performance_PC_s\/comment\/401061#comment401061","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Performance_PC_s.jpg","store_name":"Performance PC\u0027s","username":"zepper","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Update 04\/01\/2008 - Last month I discovered that one of the items I had purchased from Puget was defective. And even at this late date, Jon went above and beyond to satisfy this tough customer. I won\u0027t relate exactly what was done, but let\u0027s just say that the old business adage: \u0022Promise X and deliver X+\u0022 was fulfilled in spades. I am sure you will have a great experience in your dealing with Puget. .bh.<br>------------earlier comment, same invoice--------<br>Bought via eBay as they sell odd items there. Items were as listed, but one or two of the PSUs arrived with loose insulator sheets inside - you could hear them rattling around. Hard to believe that none of the sheets were loose prior to their being shipped to me. About 25% of this series of PSU (Antec SU-380\/EA-380 have arrived here with one or more insulator sheets rattling around inside, so I\u0027m used to fixing them, but if the problem was preexisting, I should have been notified. I sent them an eBay message regarding this known issue bit never heard back, which is why I\u0027m rating Cust.Serv. Poor. Price was so low, I didn\u0027t fret it too much. Other than than, all went well. .bh. ","link":"http:\/\/www.resellerratings.com\/store\/Puget_Custom_Computers\/comment\/364105#comment364105","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Puget_Custom_Computers.jpg","store_name":"Puget Custom Computers","username":"zepper","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered some front panel cable assemblies to update an older case. They were as expected and of adequate quality for the purpose. Packaging was sub par, just an ordinary, kraft paper envelope - no padding at all, just a piece of cardboard wrapped around the connector ends. In any case, there was no damage. The envelope arrived earlier this week. All-in-all, I\u0027m satisfied and will likely order again as few offer similar product for a reasonable price. .bh.<br>","link":"http:\/\/www.resellerratings.com\/store\/frontx\/comment\/362659#comment362659","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/frontx.jpg","store_name":"frontx","username":"zepper","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"7\/11\/2005<br>I have placed several orders with BG Micro before this one and they have all arrived in a timely manner and with just what was ordered in the box. It was no different this time except that I don\u0027t remember every item being individually wrapped in printer roll remnants. Quite unusual.<br>. If you are a techie or a gadget nut, once you get your hands on their catalog, you\u0027ll be hooked and your wallet will stay thin. \u0022I\u0027ll be back.\u0022 For sure!<br><br>.bh.<br>","link":"http:\/\/www.resellerratings.com\/store\/BGMicro\/comment\/212974#comment212974","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BGMicro.jpg","store_name":"BGMicro","username":"zepper","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"<br>7\/15\/2005<br>Received what I ordered and it was in good shape - no complaints. It was well packaged and arrived in a reasonable amount of time considering they offered free ground shipping. I\u0027ll probably buy there again.<br><br>.bh.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/GearXS\/comment\/212972#comment212972","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GearXS.jpg","store_name":"GearXS.com","username":"zepper","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Aug.19,2008 - Once again several orders have gone under the bridge since my last update. As always, I get what I order at a reasonable price and they go out the door quickly. I recommend jab-tech highly.<br>12\/28\/2007 - I have placed several orders since my last entry. All have gone well and Jab-tech is still among my favorite resellers.<br>03\/03\/2007 - I have placed 8 orders since my last entry here. Always handled accurately and expeditiously. Jab-tech has moved to Oklahoma since the last post but the orders get here nearly as quickly and I\u0027m saving the s-tax :-D . Hard to find a friendlier place to give your computer business. Also one of my top 5 online resellers.<br><br>07\/2005 - Web site is very easy to order from. They stock lots of unusual items. Since I live not too far, my order arrived the next day - can\u0027t argue with that. Unfortunately I\u0027m in the same state so had to pay that gol danged sales tax . One item was missing and they fired some out right away - even threw in an extra packet for my trouble. <br>. John will be hearing from me again and again.<br>.bh.<br>","link":"http:\/\/www.resellerratings.com\/store\/Jab_Tech\/comment\/212966#comment212966","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jab_Tech.jpg","store_name":"Jab-Tech","username":"zepper","rating":"5"}, "single");){kind=link}
“Bill -
We're sorry to hear of this problem. We were not aware of this issue.
For the benefit of the readers here: the power supplies in question were integrated power supplies we receive with some of our cases and replace with higher wattage units. We take these leftover power supplies, and put them up on Ebay, selling for anywhere between $5 and $15. Items as disposable as this should never be a cause for frustration -- we would be happy to simply give you additional power supplies to cover you. You purchased three power supplies from us -- we would be more than happy to simply send out three more. They're just sitting on our shelf until we build up enough to warrant another Ebay auction :)
However, we recognize that the reason for your dissatisfaction was not about the power supplies, but rather our communication. We apologize that we did not receive your Ebay message, but encourage you to take advantage of our toll free phone number or email support, to report any issues or concerns you have. We will make an effort to check our Ebay messages in the future with more regularity, but the honest truth is that with how little we work on Ebay, the most reliable contact methods will always be phone or email, which are non-venue specific.
As always, thanks for your feedback! This kind of cycle is always necessary for a company to improve, and we appreciate that you took the time to help us do that!
Puget Custom Computers”