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The Reviews

All Customer Reviews (2)

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Tmart

1/5

posted Jan-25-2012

After I received the item (Digital Voice Recorder Pen with U Disk Function Black) I found its usb feature is not working at all: when I insert it (with a 1 GB MicroSD card in its TF slot) to any usb socket in any one of my desktops/laptops, the PCs simply cannot detect it either via Windows Explorer, or Computer Management or Disk Management, etc..

I sent couple of emails to TMart complaining the failure but got one response asking if I read the manual. I answered yes then got nothing from them.

The voice recorder does work but I have to pull the microSD card out of the recorder and use a card reader to check it.
I am very disappointed and would never buy anything from the retailer in the future.

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Western Digital

3/5

posted Jan-21-2010

I ordered MyBook 500M on 12/28/2009 and it shipped on 12/29/09.
When I received on 1/4/2010 afternoon, I found the ac adapter was missing. I called wdc support the rep could not find it with the s/n number. I verified it many times, the number I told the rep is definitely the same as on the invoice. He suggested me to talk to cashier but it was too late (after 7pm) so I called wdc cashier next day and they admitted the ac adapter was not included and promised me to send it right away. HOWEVER, I did not receive the ac adapter in the next 7-8 days. I called cashier couple of times during the period but they kept saying it may be on the way and they don't know the status. Finally I called wdc support again and found the ac adapter never shipped!!! It took me another week and finally received it on 1/19/2010.