3/5

posted Dec-13-2010
I recently bought from Dailycheckout the 2pk hats IKDWINTERHATS
each 2pk Item# $3.99 USD so I ordered 2each of the 2pk that ended up being $7.98 USD
plus the Shipping and handling $9.98 USD
So the Total was$17.96 RESOLVED
The complete order of hats should have added to 4. I ONLY received 2 hats (1 red & 1 blk). I have been sending them numerous emails at info@dailycheckout.com, without any luck. I feel that I have been cheated. And by reading the rest of the ratings, I find out that I am not the only one. Yeah, the items are priced real low, but what is the use if you only receive HALF of what you ordered with NO RESOLUTION. I WOULD NOT RECOMMEND THIS STORE!

This review was modified by
yvonne92154 on February 25 2011 06:36:39 AM
“Dear yvonne92154,
We are truly sorry for the lack of communication. We very much appreciate your feedback as it helps us work on improving our service.
Unfortunately, your order has been slightly delayed and will ship on Apr 16, 2011. We are terribly sorry for the delay and would like to refund you 30% of the item price in order to compensate for the delay. In addition, we will upgrade your shipping from SuperSaver to Expedited shipping, which should take 3-5 days for delivery.
Regards,
Diana
LightInTheBox.com”