5/5

posted Dec-10-2002
Before buying from ABS, I did a lot of research and read a lot of reviews. I also have iBuyPower and Dell as options. After side-by-side comparison, it is quite clear ABS has the best selection of brand name components and the most flexible way to customize your own PC. I’m not a gamer but had a lot of experience with computer hardware. Therefore good selection of quality components is more important than technical support.
I use the customer configuration tools to put together a PC box. I am very impressed with the configuration tools ABS provided. For each component, you can drill down to different brand and different level of products. Bets of all, many of them have pictures and links to manufacture’s web site. Those product numbers are also very clear.
My selections are:
ChiefTech AX-01BD SPX2 U2F BLK 450W Case
AMD 2400+ ATHLON XP Retail
2 pieses of DDRAM 256MB 32MX8 PC-3200C2 Corsair XMS
MAXTOR 7200 RPM ATA133 80GB
CPU FAN DYNATRO DC1206BM-L610PCu RT (for AMD 2400 XP)
MB LEADTEK K7NCR18D-PRO AMD Retail (nForce2)
LeadTekGF4 TI4400 128M TV/DVI/Retail
NO TECH SUPPORT FOR ALL ABOVE ITEMS ($25 to let ABS put all together)
Because many of the items are free shipped with FedEx, I only paid $10 shipping for the total box. No tax as I am in FL.
After I placed the order, ABS charged my CC really quick. J You can check your order status step by step from abspc.com. (in my case, there are 8 steps) Because customized PC does not have technical support, my order was prepared pretty quick. 8 hours after I placed my order, it is already shipped. (again, no burn-in steps because of it’s a customized PC)
Because I did not received an email of tracking number after I saw my order status was changed to “shipped”, I emailed ABS customer service email to request one. About 2 hours later, Maria sent the tracking number to me. I placed the order on 12/06 (Friday) and get the box on 12/10 (Tuesday)
The package is very well packaged and padded, at least as good as Dell. Everything is exactly as ordered and worked fine out of box. All unused wires and cables are tightened neatly. The side windows (Acrylic?) still has the covering film on it. Because I just started my own burn-in process, I do not have too much to say about the performance of this box. My first impression is …wow, it’s really fast!
Overall, my first time buying experience with ABS is a very good one. I just recommended ABS to a coworker looking for a new PC. If you are more of a self service type PC user, I would say ABS is a better choice than Dell.