3/5

posted Nov-01-2007

Be careful deal with this store!

Ordered Canon 400D online at $589 the lowest price you can see. Then the story start. I got email ask me call in to confirm the order, so I knew the game start. Called back and got push-sale, "the camera was not US model", "you need 2 hrs battery", "better Lens"... I refused all and telled the sales I know the same, asked what is the best price I can get it? Finally dealed at $640 included shipping and Starter Kit. The price is still good on the market. Got the shipping on next day. It didn't have the Starter Kit and the invoice is $649.99. Called back, the sales said the price was correct transfered me to Service Dept. The service said, the extra $9.99 is for the Starter Kit. If I agree the charge they can then send it to me, "the kit cost $89 and you get for free". I refused the extra charge, he laugh at me "you are 1st customer argue on ten dollars". At the end, I have to call my credit card company to correct the charge. Note: you even cannot retrieval your order from their web. I did print the order verify page when I put the order as evidence.

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