wjnason - User Profile page at ResellerRatings

The Reviews

All Customer Reviews (2)

sort by store, date, rating, likes

RiteAV.com [formerly: rite-av.com]

5/5

posted Sep-22-2011

I must admit that I had reservations about ordering from RiteAV after reading some of the negative reviews here but my experience was nothing but positive. I ordered 5 each 1ft USB-A to Mini-B 5-pin cables. Their prices beat all others and their shipping was very reasonably priced and fast. The cables arrived in perfect condition, appear to be good quality and most importantly, work GREAT with my Garmin GPS (that I had issues with while trying to use inexpensive cables ordered elsewhere!). My advice is ignore the negative reviews and take advantage of the competitive pricing and reasonably priced prompt shipping.

Tufshop.com

1/5

posted Oct-01-2003

Unless you want the WORST hassle that you have EVER endured from ANY online retailer DO NOT - I repeat DO NOT do business with these people!!!! I placed a SIMPLE order for ONE OEM Athlon XP2200+ processor on Wednesday evening September 24 with TUFSHOP based on the fact that they had the best price according to PRICEWATCH. When I got home from work Friday evening I had both an email AND a phone message stating that "there is a problem in the financial department with your order" and " you need to contact us at this (NOT toll-free) number, so I called. The sales rep first tried to sell me a boxed processor with heat sink and fan for $25 MORE than the OEM processor I ordered. I informed him that I DID IN FACT WANT EXACTLY THE ITEM THAT I HAD ORDERED ONLINE. Then he proceeds to tell me that there was some information missing from my order (CVS number and shipping address) which I HAD entered on their website BUT I gave it to him again AND asked if he could assure me that my order would be shipped on Monday (when their "FINANCIAL" department was open again!!!!!) and he assured me that it would. Well - believe it or not!! - when I got home from work on Monday I had ANOTHER phone message identical to the one on Friday so I called AGAIN and went through the SAME DRILL!!! Again I was assured that my order would be shipped on TUESDAY NOW! Well guess what? No phone message or email (thank GOD) but I checked my order status on their website and NO INFORMATION either Sooooooo I called them AGAIN - LONG DISTANCE AGAIN!!!!, and was told that "there is a problem with the FINANCIAL department with your order" and they are currently CLOSED!!!!!!!!!!!! Needless to say I cancelled my order and ordered from a REPUTABLE online retailer.

AGAIN - Unless you want the BIGGEST hassle you have ever endured DO NOT do business with these people. They are the online equivalent of a shyster car salesman!

John Nason