1/5

posted Jan-03-2005
When I received my order from this company it was missing two items and could they please resend them. It took Mabel White over a week to answer my email. I was told to make a credit request from paypal which I did. After several reminders from paypal, I finally sent another email asking why it has been four days and I have not gotten my money back and could they please check into for me. I received a rude reply back that I was someone imposing one THEM by requesting either the item or my money back. I did FINALLY receive my credit. However, aside from some very poor customer service, the flavor oils I received were cheap and smelled like medicine. I advise any soap or cosmetic crafters to avoid this company like the plague.