1/5

posted Feb-11-2011

I bought a SuperMicro Mobile Rack CSE-M28E1B from WiredZone at an average price after a search of online retailers. It was a mistake. Product arrived and would not recognize any cable configuration or drive, basically DOA. It took almost a week to get an RMA and when I did they had me RMA it to supermicro who held it another 2 weeks because the backplane was out of stock. A month later I still don't have the part, and supermicro assures me my refurb part is coming. So I paid price for a new device and got a refurb over a month later. WiredZone customer service tried to blame me because I wouldnt provide a CC # over the phone to a business I've never done any transactions with prior to this and someone I've never spoken to before. Absolutely will not purchase anything from them again and neither should you.

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