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59,985 stores1,896,313 reviews Over 250,000 shoppers online now
posted May-24-2013“We are very sorry for the issues you encountered. We cannot fill a prescription that will expire prior to you being able to use the entire contents. Usually our prescriptions have a very long shelf life, but in the off-chance it could not be entirely used, we always let you as the customer know and offer to change your order to accommodate this.
If you would, could you please reach out to customerissues@petcarerx.com ? A member of our management team would love the opportunity to speak with you more about this issue and find a resolution for you. Thanks again for letting us know.””
5/5
posted May-24-2012 
This review was modified by windywords on May 24 2012 05:38:39 PM  windywords is a top reviewer! | |
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![Share](javascript:share_rating({"review_body":"I had tried to order heartworm meds from two vendors and both times I got told that I could not get what I wanted because of a manufacturer's recall and because if they sent me 12 months dosages that they would expire before they could be used. I was getting very disgusted with the run around. I saw that Tri-Heart Plus by Merck would be a suitable choice and I wanted to find a good price on it. I found it for a very good price at Allvetmed. I got free shipping, could use paypal and the price was right. After I placed the order, I read a ton of negative reviews and was a bit nervous but I waited to see what would happen. I received my order confirmation and they I didn't get an email stating I needed to contact them about my prescription. I received a shipping confirmation. A few short days later, I received my product. I do not understand why there are so many negative comments about this vendor. I had no issues whatsoever. They had free shipping for what I was ordering and I even found a promo code for a further discount on this order and no sales tax. I am happy that the third time I place my order was the charm. Just goes to show you cannot believe everything you read and your experience could be very different from that of others. ","link":"http:\/\/www.resellerratings.com\/store\/AllVetMed\/review\/2700289#comment2700289","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AllVetMed.jpg","store_name":"AllVetMed","username":"windywords","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was given the job of locating parts for my husband's 2005 Ford Explorer's driver's seat. I looked at many sites and sent out some emails. This retailer responded very quickly and gave me everything I asked for. Kyle Jackson is the person who gave me the part numbers I needed. Their site was easy to navigate, they accepted PayPal and their prices were very fair. I was not happy with the price for shipping but they don't make up the rates, UPS does. The order arrived quickly, was well packaged and everything was perfect. If we ever need parts like this again, we would certainly order from Lakeland Ford. ","link":"http:\/\/www.resellerratings.com\/store\/Lakeland_Ford\/review\/2682313#comment2682313","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lakeland_Ford.jpg","store_name":"Lakeland Ford","username":"windywords","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They had the heartworm pills that I wanted or at least the website said they did when everyone else like Dr. Fosters and Smith said they were on "backorder" as well as the local Costco said they have been unavailable for months. I got the order confirmation and I mailed them the prescriptions. Then I get an email that I need to call about the order. All of a sudden the Iverhart Plus is on a "recall" with the manufacturer and they want to sub me something more expensive. At this point I cancelled the order and revisited this with my vet. There is some mumbo jumbo going on with these kinds of meds and I am getting the royal run around from other on line places. What really bothers me it that the stuff I wanted is supposedly on recall and yet days later you can go on their site and still order it. Leads me to believe they lure you in on the Iverhart and then try to switch you to something more expensive such as Tri-Heart Plus. I think this is shady.","link":"http:\/\/www.resellerratings.com\/store\/VetRxDirect\/review\/2648673#comment2648673","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/VetRxDirect.jpg","store_name":"VetRxDirect","username":"windywords","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"You go here and place an order because the pricing is good. They email you and tell you that they cannot fill your entire prescription and you need to call or email them. Then you find out that they cannot fill the 12 month prescription on the Heartworm Preventative because that many will expire before they can be used. So you get disgusted and cancel the order.","link":"http:\/\/www.resellerratings.com\/store\/PetCareRx\/review\/2647685#comment2647685","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PetCareRx.jpg","store_name":"PetCareRx","username":"windywords","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I saw there were many sites offering discounts right before the holidays. Purchased a pair of Merrell brand shoes for my husband from Zappos.com and was very happy. Saw that I could get the same brand and style in a different color discounted. Three places hit and only Shoemall.com was willing to offer the discount on Merrell shoes that I wanted. Saw a few negative reviews but that did not bother me. I ordered the shoes that cost $80.00 with Zappos for $59.96. The shoes arrived quickly, in perfect condition and they fit just fine like the black pair hubby had already been enjoying. I wanted to get a pair for myself but they did not offer the style I wanted in women\u0027s shoes. I would certainly order from Shoemall.com again. ","link":"http:\/\/www.resellerratings.com\/store\/ShoeMall\/review\/2237499#comment2237499","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ShoeMall.jpg","store_name":"ShoeMall.com","username":"windywords","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Hubby purchased a growler from them. Arrived quickly and the product was of good quality. The shipping was about 13 dollars which is kind of high but you gotta bite the bullet some times. Since it is a glass item, it was very carefully packed and came in perfect condition.","link":"http:\/\/www.resellerratings.com\/store\/Kegworks_com\/review\/2133919#comment2133919","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Kegworks_com.jpg","store_name":"Kegworks.com","username":"windywords","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They had what I wanted namely Scoop Necked Cotton Long Sleeved T-Shirts for ladies. The shipping cost was super reasonable. I was able to get two shirts bundled for only .97 cents for shipping. I never did get any tracking info but the stuff arrived six days before they said it would. I was able to use Paypal which makes me feel more secure about on line shopping. This was my first experience with Wal-Mart and not their last. I wish they sold their Ol\u0027 Roy Dog Biscuits on line. The only thing with the shirts is that they run small. I am really a 16 and the 20 XXL fit me perfectly. ","link":"http:\/\/www.resellerratings.com\/store\/Walmart\/review\/2133853#comment2133853","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Walmart.jpg","store_name":"Walmart","username":"windywords","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Needed replacement batteries for my Oral B. They had them. The price was good, the options for shipping was good. Quick delivery even with Smartpost selected. I can tell that I am going to get a lot of their catalogs even though I won\u0027t have an ongoing need for what they sell. This was specialty Ni-Cads.","link":"http:\/\/www.resellerratings.com\/store\/Parts_Express\/review\/2133549#comment2133549","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Parts_Express.jpg","store_name":"Parts Express \/ parts-express.com","username":"windywords","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I stumbled upon Fidopaw by accident. I was doing a lot of browsing for dog sweaters and when I found their site, I first thought it was too good to be true. Since there was recently a Hurricane in NY, I waited a few days to place my order since Fidopaw is in NY and so am I. If you live in NY, you will be charged sales tax but with the very fair pricing, 10 percent off promotion and free shipping on orders 25 dollars or over, I was able to get two doggie shirts, two doggie hoodies and two doggie sweaters for around 55 dollars. The order was shipped on a Monday and I received it on a Friday. Strangely the package went from NY to NJ and back to NY again but hey, what do you expect for free? The items all came with plastic sleeves, hangers and tags on them and were of the highest quality from major manufacturers. I would definitely order from this company again and I have told my friends about them. I used to order from Baxterboo.com but their prices are outrageous even with their regular promotional discounts. I don\u0027t know how Fidopaw does what they do but I love it.","link":"http:\/\/www.resellerratings.com\/store\/Fidopaw_7\/review\/2055301#comment2055301","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Fidopaw_7.jpg","store_name":" FidoPaw","username":"windywords","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I found Olathe Toyota Parts Center by doing a Google search. I almost ordered from another place until I saw a review stating that this other place took 8 days to ship an order. The pricing was very fair, the shipping charge was very fair and I received my order perfectly in just a few days. I saved about $50.00 by ordering through Toytoapartscenter.net and would defintely order from them again if necessary. ","link":"http:\/\/www.resellerratings.com\/store\/TOYOTAPARTSCENTER_NET_12\/review\/1644330#comment1644330","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TOYOTAPARTSCENTER_NET_12.jpg","store_name":"Olathe Toyota Parts Center","username":"windywords","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I needed to get Heartworm Preventative Pills for my two dogs and I had my vet fax them the prescriptions. From all the stores on-line and those that advertise on television a lot, Drs. Foster & Smith had the best price hands down plus free shipping since my order was over a certain dollar amount. I needed more this year and after looking around, found they are still the best bet in town and placed another order with them.","link":"http:\/\/www.resellerratings.com\/store\/Drs_Foster_Smith_Inc\/review\/1572554#comment1572554","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Drs_Foster_Smith_Inc.jpg","store_name":"Drs. Foster & Smith, Inc","username":"windywords","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I found the best price on New Balance men\u0027s shoes. They also offered free shipping which was great. Order arrived quickly and fit perfectly so no issues. Would defintely order from them again. They had hard to find widths. ","link":"http:\/\/www.resellerratings.com\/store\/onlineshoes\/review\/1572532#comment1572532","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/onlineshoes.jpg","store_name":"onlineshoes.com","username":"windywords","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was looking for some slacks for my husband with an adjustable waistband. After doing a Google search I found them on Blair.com I was not looking to pay the price they were asking for them but I did find similar slacks with an elastic band sewed into the sides so I decided to order them. The site was easy to navigate and they had many good prices on their items they were clearing out. After finding the slacks, I signed onto their Facebook page and found a great offer for jackets that I missed on their website as well as a promo code for free shipping. I did see some very unfavorable reviews on the Internet about their customer service but I decided to place the order anyway. The only thing that I found a little strange was that it took 4 days for my order to be processed for shipping. Perhaps since I was not paying for shipping, my order went to the bottom of the stack. When the order did arrive, everything was just lovely, nicer than I imagined and fit perfectly so there was no disappointment or need to return anything. I would definitely order from Blair again.","link":"http:\/\/www.resellerratings.com\/store\/Blair\/review\/1572502#comment1572502","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Blair.jpg","store_name":"Blair","username":"windywords","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I stumbled upon this site when I was looking at dog sweaters by a company called Petrageous. I ended up not purchasing sweaters but did get three lovely coats for my 50 lb. Pit Bull Terrier. The three items were a parka, a general dog coat and a bright orange rain coat. The pricing was excellent, the site was fun and easy to navigate. They run specials and promotions all the time. This is a merchant that I will recommend to others and will most likely shop again myself. <br><br>Update November 2012 I must say, this is a good company but the prices are really much higher on the same items I see on other websites. They will constantly offer big percentages off but when you can do that, the prices are too high to begin with. Try www.fidopaw.com for similar things.","link":"http:\/\/www.resellerratings.com\/store\/Baxterboo\/review\/725922#comment725922","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Baxterboo.jpg","store_name":"Baxterboo","username":"windywords","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great prices. Good discount code or shipping promotion. Fast delivery from CA to NY. Have ordered Van Ness Small Litter Pans from this company twice and will definitely consider for more items for place of business. ","link":"http:\/\/www.resellerratings.com\/store\/Pet_Mountain\/review\/627517#comment627517","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pet_Mountain.jpg","store_name":"Pet Mountain","username":"windywords","rating":"5"}, "single");){kind=link}
“windywords,
We understand your frustration with the current supply issue regarding the Iverhart Plus products. There was a large scale recall of this product and this recall has now caused a widespread backorder issue. We update our inventory on a daily basis, but unfortunately, sometimes, events outside of our control occur and can cause dramatic adjustments to our inventory that take place after orders have been submitted.
Events such as manufacturer recalls, like the Iverhart Plus can cause our shelf stock to be depleted completely when we are notified of these events. We take every measure possible to try to obtain replacement product for the orders that have been submitted before we contact the customers. If a product cannot be obtained, we contact our customers to let them know that the product they have ordered is no longer available. Sometimes, we are able to offer alternatives or substitutes per veterinarian and pharmacist approval. If a customer is not interested in available alternatives, we quickly take care of cancelling and refunding their order.
VetRxDirect does not make recommendations or suggestions regarding any of the products we sell as we are not licensed veterinarians. We encourage all of our customers to contact their veterinarian if they have questions about generic substitutions or alternative therapies. We appreciate your feedback, and thank you for your consideration.
Thank you,
VetRxDirect”