5/5

posted Apr-26-2011
Expressurway was very helpful in the way they handled my return. At firt I was very alarmed when I saw the "all sales are final" statement on the reciept but I was pleased that they took care of my return without any problem.
They have good prices and great quality clothes. The only suggestion I have is that they display the phrase "all sales are final" prominently on the web site because many customers like me are extremely busy and cannot find the time to locate and read a policy.
However, when I contacted them about a merchandise exchange, the returns manager contacted me as well as the owner and they offered to exchange my dress and reimburse me for the shipping charges. They were very kind.
Thanks Ross and Connie for your response!
God bless.
Thanks!

This review was modified by
wilsoncj on May 07 2012 02:04:28 PM