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posted Apr-23-2010 
![Share](javascript:share_rating({"review_body":"this product arrived DOA, and when I tried to contact VPGames I never got any response about it, so I will NEVER buy from VPGames again period, they lost a customer in me due to their lack of response","link":"http:\/\/www.resellerratings.com\/store\/vpgames\/review\/561571#comment561571","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/vpgames.jpg","store_name":"VP Games","username":"wildjenna","rating":"1"}, "single");){kind=link}
“Hello Edward,
I'm sorry that your product did not work. We received your email and sent the following response containing return instructions on 2/22.
Hello Edward,
I apologize about your drive. If you send this back to us we can either issue you a replacement or a refund.
To return an item, simply go to our website, www.vpgames.com, and click on "Returns" at the top of the page. From there you will be able to view our return policy and instructions for returning a product to us.
If you have any further questions please do not hesitate to ask me.
Kind regards,
Holly”