I'm sorry that your product did not work. We received your email and sent the following response containing return instructions on 2/22.
I apologize about your drive. If you send this back to us we can either issue you a replacement or a refund.
To return an item, simply go to our website, www.vpgames.com, and click on "Returns" at the top of the page. From there you will be able to view our return policy and instructions for returning a product to us.
If you have any further questions please do not hesitate to ask me.
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