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36,422 stores1,204,506 reviews 5659 shoppers online now
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posted Oct-07-2010 
This review was modified by 
posted Oct-07-2010 
![Share](javascript:share_rating({"review_body":"Buy.com was able to resolve my issue with their marketplace seller (Dakmart) in a satisfactory manner. I did receive a full refund as I requested. Thanks to buy.com for working with me on this issue.","link":"http:\/\/www.resellerratings.com\/store\/Buy\/comment\/618345#comment618345","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy.jpg","store_name":"Buy.com","username":"whomhead","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Order number submitted is my buy.com order number, my order was fulfilled by Dakmart.<br><br>Like mduvall below, I purchased a refurb Denon AVR-1910 from Dakmart. Received item DOA. Made NUMEROUS attempts to contact Dakmart via phone, no luck, everything goes to voice mail. Made the mistake of not researching seller before making purchase, paying for it now. These CRIMINALS charge a 20% restocking fee PLUS they deduct original shipping charges.<br><br>Let me get this straight...you send me a non-working item, I try to return it, you charge me over 25% of what I paid for an item to return it to you??? Stay away from these CRIMINALS at all cost!! ","link":"http:\/\/www.resellerratings.com\/store\/Dakmart\/comment\/618326#comment618326","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dakmart.jpg","store_name":"Dakmart","username":"whomhead","rating":"1"}, "single");){kind=link}
“We are working with the seller to accept the return without any additional fees. We have messaged the customer and waiting on reply. Anytime we do not meet or exceed a customers expectation we want to make it right!
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