5/5

posted Jul-11-2007

Found an item for 55% off at another store and Revolve was able to price match it 40% on a very similar item. Unfortunate that I wasn't able to get a full price match, but I still saved a lot. Wasn't able to get the correct jean size, had to order a bit larger.

Their customer service is GREAT. Prompt replies (within an hour, sometimes 5 minutes), courteous, replies after their said hours of operations as well.

This review was modified by who8mahrice on July 11 2007 12:47:51 PM

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4/5

posted Jul-11-2007

Ordered three books from them. Prices were average. Items were adequately shipped, not great though. Being books, the corners are prone to bending and so my three books were a little bent in the corners.

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2/5

posted Jul-11-2007

Item would have been EXTREMELY cheap had it been IN STOCK :(. I was trying to buy a Diesel Shazor 71b in 31x32. Ordered it on July 4th and got an email the next day saying they didn't have it and canceled my order. They need to update their site.

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4/5

posted Jul-11-2007

With the summer sale, prices were really cheap. Not to mention you're able to find more coupons online. Bought two pairs of shoes. The came in about a week. I waited about 4 days for the second item to ship but it didn't. I called up customer service and asked them what's up. The lady I talked to was awesome and called around to find out what happened to my order. She got it shipped out that day with 1 day shipping. But I would have rather it shipped out on time.

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5/5

posted Jan-29-2007

Ordered Logitech Z-2300 speakers on January 14th (Sat). Got a notice the next day that they were backordered. Called in on Thurs to see if they had an ETA, and the lady kindly said they got some in stock that day and shipped it out for me. Item finally arrived on the 29th...would have been delivered the 26th, but the appointed date was 29th and so FedEx didn't send it out.

Only minor quip would be that Techonweb said the speakers were in stock when they were not in stock. However, I figured they wouldn't be given their popularity.

GREAT pricing on the speakers.

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5/5

posted Jan-25-2007

Ordered a Creative xmod on January 21st at night, around 8pm or so. This item qualified for free shipping, which is supposed to add a couple more days to process the order and ship. I was ilke, waiting a couple days to save a couple bucks doesn't bother me, so I did it.

I got an email that night to auto-confirm my order. The estimated ship date was Jan 26 and arrival date was Feb 2-8.

Instead, I got an email the very next day saying my ordered had already SHIPPED. That was awesome surprised #1. #2 happened today. My arrival ETA was January 26. My xmod actually came today, Jan 25th at around 7am. Weeee.

Their turnaround time sure did surprise me based on the other reviews I've read about amazon.com Not to mention their price on the xmod was GREAT, more than $10 lower than the next company.

So far my xmod seems to be working great. (xmod's build quality seems flimsy at the top, but that's not amazon's fault).

I was supposed to get this a few days after my Logitech Z-2300's come in (next week), but looks like I'll be waiting a couple of days for my speakers instead :-p

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5/5

posted Nov-18-2006

Ordered a microSD card for my Nokia 6133. Good price, shipped right on time. Took two days to go from California to Portland, OR...was getting kind of worried it wouldn't reach Seattle in 3 days, but fortunately it did.

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5/5

posted Sep-13-2006

My experience with PowerNotebooks was great.

They really put in the effort to make the customer satisfied. Cases in point:

1) The first time I called in, Donald offered to help me decide between three notebooks I was stuck between.
2) Ron would answer my emails after work hours...both late at night, and on the weekends!
3) One time I called in, and Ron spent 20 minutes with me discussing the future of notebooks in terms of video cards and Merom...and I didn't even have to ask specific questions, he knew what I was thinking about ;-)

They were always courteous. Made sure I was completely satisfied with my order.

On their homepage, it says to call in for special promotions and deals...and yea, they hold up on that offer =)

I am completely satisfied with my order.

I think the best part of my experience was calling them. I talked to a real person, with real answers...it wasn't some kind of "drone" put there to stupefy the customers. I was able to put a face to the company (figuratively speaking, of course).

This review was modified by who8mahrice on September 16 2006 01:14:12 AM

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