1/5

posted Dec-27-2011

Buyer beware! This company is not legitimate. First, I ordered a NEW phone accessory and they sent me one that was used. I called to get an exchange and they claimed it was new, just in "bulk packaging". I told them that was not true, as I had gone on the manufacturer's website to update the software and it showed a previous owner's contacts. They apologized and said it must have been "pulled from the wrong bin", and sent me an exchange ticket, requiring ME to pay the postage and insurance to return, claiming they would credit my account. Well, after numerous follow up calls, all I got was lies upon lies and my order was "cancelled" twice. Finally, they credited my card for the product, but not for shipping/insurance, claiming they could not fill my order, but refused to refund shipping charges, since I did not do an "exchange". Every time I call I get a different story; guess I am lucky to have at least gotten my original purchase price back.

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