1/5

posted Aug-09-2007

This website is really shady and dishonest. I purchased a Canon Rebel XTi from their site. The Camera came with the 17-85mm lens for $669.00. In order to have the order process I had to call in and confirm the order. The wait on their phone lines is really ridiculously long. When I finally spoke to a customer service representative, I was told that the camera does not come with a battery or battery charger and that I would have to purchase it. The truth is, the camera does come with a battery and battery charger. The customer service representative then tried to get me to purchase a different lens for the camera (one that they sold for less on their site than the lens I was purchasing). He told me he would charge me the same amount, no extra charge. Then when he tallied up the total. The price was over $300 dollars more than what it should have been. He told me that that was the sales tax... which ends up being more than 30% sales tax. There is also a restocking fee that they don't tell you about and it's really impossible to get anyone on the phone. They also do not relpy to any emails send to them. If you want to purchase a camera, I suggest purchasing somewhere else.

This review was modified by whatthep on August 19 2007 07:15:11 PM

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