1/5

posted Nov-22-2011

I have been a woot member for 7 years (for my first purchase. I have followed them everyday since the beginning including their first BoC).

I have made 4 purchases with them over the past 3 months. The first problem was when I ordered 3x mouse and the "order never went through." I talked to customer service about 10 times and they never read the past messages, so I had to type everything from the start EACH TIME for them to even read anything. Still, they didn't do anything for me.

The second problem was when I ordered 3x sig thermos bottles. After 3 weeks seeing the "shipping info was sent" and no progress, I sent them an email.

Same response. "There was a problem with your order. Here is your refund."

Never again, woot.

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