5/5

posted Dec-25-2011
Abt is easily the best and most reliable place to buy electronics and appliances. I bought a computer there in early 2010 but in August of 2011, it unfortunately (and at no fault of Abt's) had a major issue with the mother board that couldn't be fixed. I spoke with Alan M. in their computer/Sony department and he said "Let me see what I can do." I then received easily the best customer service ever. Alan contacted Sony and they replaced my computer at no charge, even though it was out of warranty. The level of service you receive there is a rarity in this day and age, but you can tell that the employees and the Abt family still care about each and every customer. As they alwasy say, they appreciate my business and that's why they will always have it!