1/5

posted Jun-01-2010

I attempted to order a camera from this company. I was sent an email with no order number. I called to verify my order and find out when I could expect delivery (I had paid for 3 day shipping). My order was confirmed, however when I asked when I could expect it to arrive I was told 3-5 days. I asked could I know the DATE...3-5 days. I said I had asked for 3 day delivery so could I please know the DATE of delivery. "for the third time 3-5 days! Would you like to cancel your orded?" I didn't aske to cancel it I just wanted to know the date of delivery. "I already told you. Two days for processing and 3-5 for delivery." I then said..."You are very rude." I don't usually tell someone that but this time it was earned. He hung up on me. I called back to cancel the order and got the same person. I asked if he was the only person who worked there, he said yes. I said I wanted to cancel my order. He took my zip code and said "that order has already been canceled." I didn't cancel it...would he have emailed me to tell me? I said good and hung up! I will tell the WORLD NEVER ever use Primo Cameras.
Jack

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