“I absolutely love this company. Every computer I've bought in the past three years has been from these guys (though of course the first one I bought has lasted the whole time; the others have all been gifts!) - along with external HDs, flash drives, cases, etc... I've persuaded all of my friends and family - including those perfectly capable of restoring or rebuilding their own computers - to use these guys, and I hear nothing but good things. Obviously, since they're a refurb store, the key is to pay attention to the item descriptions - they'll tell you exactly what you're in for - but they've never been anything but fair and willing to help me out whenever I've needed a hand.