4/5

posted Sep-17-2005

First time purchasing from these folks. Had the mobo I wanted for a good price. Must have gotten the last one in stock, because it disappeared from their site after I ordered, and when it arrived, it had a note on the box that it was not complete. It was missing I/O plate, cables, CD, etc. Called CS, told it would be sent. Hung up expecting never to see it, but to their credit, it arrived FedEx a couple of days later. Board has worked fine for over a month. Good price, good part, made up for their mistake. Can't ask for much more than that.

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5/5

posted Apr-25-2005

Ordered mobo on 4/10, received 4/13. Price and shipping were just as stated on pricewatch, probably could have bid down price, but I thought it was excellent to start. Will definitely shop with them again.

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5/5

posted Jan-03-2005

Second order from PC Connection. Both were shipped very quickly. The last order came next day even with ground shipping. First order had a back ordered item, customer service emailed before order was shipped and gave me an expected shipping date. Customer service over the phone was also helpful with questions I had. Prices were excellent with included rebates. Can't ask for much more than that.

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5/5

posted Mar-21-2004

Ordered two black and one color reman HP cartridges on 3/13/04. On 3/19, emailed to check status. Literally responded in 20 minutes to tell me warehouse had been busy, order went out on 3/18. On 3/20, received order via USPS Priority Mail, postmarked 3/18. Not too bad going from OR to NY. Website states allow 4-7 business days. I ordered on a Saturday, received following Saturday. Acceptable. Price for three cartridges was barely more than one factory HP color cartridge. Excellent. Have used both the color and one black cartridge with no problems.
Print quality is good, especially for web printing and such, and considering price. Others have expressed dislike of photo quality, but that is to be expected for reman/non HP. All in all, a positive experience, despite many poor ratings here.

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1/5

posted Jun-24-2003

Ordered a barebones system and a number of cases.
Two of three cases damaged. Barebones system
arrived with CPU heatsink and fan hanging from
power cord, banging around inside case, this case
also damaged. Called, they told me to return it.
I did, asked in lieu of reimbursing me for return
shipping, to upgrade the processor. They agreed.
Justin in sales very helpful.
System returned, with same processor, and same
damaged case. Was told by "manager" Alex: "it
works, doesn't it?" Multiple emails, calls, got
nothing but a runaround. Was constantly told the
boss, was "not in". Finally sent replacement for
damaged FACE, (not entire case). Almost a year
goes by, power supply on system quits. Supposed
to be warranteed for a year. I pay to send it
back, ask them to waive $10 return fee because
they still owe me $11 for sending back damaged
system and case. Alex reluctantly agrees, and a
year later, I still have no replacement power
supply.

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