1/5

posted Dec-31-2011

Walmart.com is the least flexible vendor I have ever purchases from on line. I ordered a Christmas gift sent to a niece in another state and accidently entered her previous address. i caught it within 12 hours and cancelled the order. There were 2 items on the order one cancelled and the other shipped 48 hours later. Then when I attempted to change the address Walmart informed that the address could not be changed - PERIOD. So someone at the old address received a gift I paid for - too bad. I spoke with supervisors who also had the "too bad" attitude. They claim they can't change the address because they can't verify who I am. However they are always able to verify who I am to take my money!!

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