5/5

posted Jul-31-2008

This review is pretty boring. I have purchased several items from Newegg over 3 years. Neweggs prices are very good, there products are very good, there shipping cost is either very low or free and when I received something I didn't like they took it back immediatley no questions asked and refunded me. On a 10 scale I rate Newegg a 43. As always a very happy customer.

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1/5

posted Jul-31-2008

Received product 7-25-08 the advertisement for this Sabrent DVR card promised MPEG-4 compressed files they are not, they are AVI files taking up 10 times the amount of hard drive. Also a owners manual was to be in the box, it was not. I tried to call PCtekonline for 4 days, message says this voice mail box is full try later. I have sent e-mail to rma@pctekonline for four days with absolutely no response. I am trying to recover my money through mastercard. Will repost with update. In the mean time I highly recommend avoiding this retailer.
Update as of 9-12-08 after 6 weeks PCTeck never responded, I had to go to my credit card company for a refund. My reccommendation is to stay away from PCTekonline.

This review was modified by verydisappointed on September 12 2008 08:15:40 AM

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