1/5

posted Oct-25-2004
This is the worst company to do business with. To start, the customer service is worst. Very unprofessional and rude to deal with. They liberally use the phrases like 'yelling will not help'.
Secondly, deceptive advertisements. The 'customer appreciation rebates' they advertize do not tell the whole story. In my case, the first rebate required me to submit third month bill, and second one with fourth month bill along with the rebate claim forms.
Thirdly, when I was not satisfied with the phone's reception quality, they wanted $25 restocking fee to exchange for another one.