“Ordered a herd of mice. Upon ordering, I realized that their system had mixed up my shipping (street) address and billing (PO Box) address. I immediately tried to call them and rectify the situation, so my order didn't try to go to a PO Box (which it can't). Every extension, all I got was voice mail. I left several messages, none of which were returned. I also emailed sales@ to try and straighten it out. Finally, 5 days later, I got a call from a guy who was completely oblivious to my previous contact attempts. I gave him the correct information, and he said it would go out right away. Well, here we are, 14 days after the original order, and I don't even have a tracking number. Can't even get into voicemail hell because their number is busy.
Updated 4/26 - Finally got ahold of someone by going through 'Government and Education' sales. Yeah, somehow I figured they would answer there. Anyway, after finally getting a person, they advised that my order had been cancelled 2 days ago, because they didn't have the products I ordered. Nice.. I contacted my CC company and charged back the amount, and then cancelled the credit card, just in case they try anything hokey. NEVER order from these people. They are obviously a scam operation.
Updated 5/2 - After cancelling my credit card and having another issued, I received an email from " Marta Subandi ", stating the following:
--- Dear BestbargainPC.com Customer,
We're send you an email regarding to your return order of computer hardware that you has order from us at BestBargainPC.com. We need your credit card information to give your refund money to your account because we no longer have your account information with us. We will need your credit card number, because our program will blocked the number after 30 days of processing. For further information please call our office at 1-951-749-0220 or reply to this email address. Thank you. Sincerly, Marta ---
Needless to say, this is awfully fishy. SO, I sent the following in response:
Lets see if I have this straight..
I have never done business with Bestbargainpc.com. (It was NT-Micro.com)
The email is in very broken english.
The email is coming from a Yahoo! email address.
This sounds awfully phishy to me. So, to mitigate the risk of any sort of fraud, I will offer you two options for issuing my refund:
1. Check - You can send a check by US Mail to the billing address you have on file. It should be P.O. Box B, Las Vegas, NV 89125. I would suggest you send it via a method that tracks such things, as I don't want to hear any excuses about it being lost in the mail.
2. Paypal - You can issue a refund for the full amount by paypal to:
This will protect both parties. Please advise on which route you choose. Thanks! ---