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All 1 Customer Review(s) | by user527

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JustMotorcycleC
Rating 2/10
1/5
modified review posted Jun-04-2014

“I am dissatisfied with justmotorcyclecovers.com. When I purchased my cover I told them it had to fit over 2 saddle bags for my BMW F800GT and that I wanted a complete cover that would reach the ground because I keep it outside. I also informed that I was several weeks away from mounting my saddle bags and they said that if it didn't fit well I could take a picture and return/exchange it. Once the saddle bags were mounted the cover didn't reach the ground and doesn't provide full weather protection. I contacted customer service with a photo and they 1) refused to allow me to exchange it and 2) didn't respond to my 2nd message requesting a deeper conversation with a manager and 3) didn't treat me as a valued customer over the telephone. The product is good, but the return policy, customer service, and willingness to keep customers happy is HORRIBLE.”

modified review This review was modified by user527 on June 04 2014 08:06:09 AM

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Total Reviews 1
Helpful Reviews
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Member Since 4-Jun-14
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