1/5

posted Aug-07-2007

Mine was a small, but important, order. No tracking info was ever listed on the website. I sent emails to too many variants: support@, service@, stacey@, shipping@ Their live 24/7 sales chat is very misleading, and every pseudo-person that initiated chat with me: Jane, Peter, Pam, Stacey, etc, always put me off, e.g. Please email one more time to stacey@koolprint.com. When pressed for how long a response would take, they responded, "shortly". This morning, I found the websites koolprintproblems.com and koolprintcomplaints.com and came to realize the scope of their fraud. Extremely frustrating to behold some people will do anything for a buck. Where is our recourse?

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