5/5

posted Nov-29-2005

Bought a hard to find Opteron 144 (s939) from them. Price was less than $150 while a lot of other places were gouging customers. Shipping was cheap and fast too. Would not hesitate to use them again.

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5/5

posted Apr-04-2005

Bought a Zenith DVB-318 DVD player from them. Best price I could find and free shipping. Fast email confirmations and tracking. Fast shipping also. Wish all e-tailers were like this.

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5/5

posted Nov-18-2002

I've ordered from these guys a few times. They have great prices and selection. I never dealt with customer service until my last order. Seems the waterblock I ordered arrived without the mounting hardware. I sent them an email about this. I received a prompt reply AND the next morning the mounting hardware arrived at my door 8) I really like this company and will do more bussiness with them.

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3/5

posted Oct-26-2002

I placed an order on 10/23 for 3 items. I immediately received a confirmation email. The email contained a link to check the status of my order. About 45mins later I received another email stating that one of the items I ordered is on backorder and another item has been discontinued, and asking what I'd like to do. I replied that I'd like to cancel the whole order. I never heard back from them, but when I checked my order staus, using the link in the first email, it showed as being canceled.
I kinda have mixed feelings about this. On the good side, the confirmation was fast, notification was fast, canceling of order was fast, and most importantly I wasn't charged. The things I didn't like, the site showed both items as "Availability: Usually ships the same business day." (still does). Also a minor detail, when I replied I'd like the order canceled, a confirmation email would have been nice.
I do need to say I've bought some fans from them before and had no problems. The main reason I'm posting is i'm hoping they will read this and tweak their system a bit. Although it wasn't a real problem, it was a bit annoying. If they'd charged my card and then it had to be undone (like a lot of sites do) then it would have been a problem.

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5/5

posted May-30-2002

I needed some hard to find items for a case mod. Scrap Lian-Li aluminum from window cutouts. I'd ordered some from a different site, but with the handle indentation I wasn't able to get a piece big enough for my needs. So i sent Robert an email asking if he had any available. He replied promptly that he had some 12"x12" pieces that would be perfect for my needs. Everything was sounding good, except I was having a hard time tryig to order them. They werent listed on the website, so I tried to order them over the phone. I talked to another employee, he was very helpful giving me exact details about the cutout sizes but couldnt take my order over the phone because only Robert has access to the credit card processing (I kinda liked knowing that fact). I live a couple of timezones east of California, work second shift and Robert was attending E3 Convention that week, so I was planning on having a hard time catching him. The next morning I recieved an email from Robert which linked directly to his site, he'd added the items I wanted so I was able to order them online. I placed my order on the 23rd and recieved them in Indiana on the 28th. This was using USPS and considering there was a holiday weekend in between I was suprised to get them so soon. Another pleasant suprise was the size of the panels were even bigger than stated. These guys are great, I highly recommend them. And if you are after any hard to find items, be sure to drop them a line.

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