2/5

posted Oct-19-2004

I ordered an Athlon64 processor and MSI Geforce 6800GT because it seemed like a good deal and the site indicated that both items were available. Unfortunately, that was not the case. You can track the processing of your order which I thought was great but later found out its inaccuracy. When it should 'availability verified', I assumed both items were in stock and ready to go. Got a shipment notice and showed the CPU being shipped but the video card was on backorder. Combined, this would've been a great deal largely because I could save on PST but not so much when it's only the CPU.

Please note, it's not their fault that all Nvidia 6800 cards are very difficult to stock but the lack of real time updates on their site is misleading and the fact that it took several days to find out about the backorder is inexcusable.

BTW, unlike some other stores, they will bill you immediately for any backorder items you order rather than wait until its been shipped. I was not aware of this.

On the positive side, the CPU arrived the day after it was shipped (from BC to ON) using the cheapest services. Plus it was easy to do a pricematch on the video card and their customer service was very friendly.

Not a bad store but the poor inventory tracking left a bit of a bad taste in my mouth.

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5/5

posted Oct-19-2004

I recently ordered a Lian Li PC-V1000 case from this home-based store and it was the cheapest price I could find anywhere. I ordered via email and arranged a day and time to pick it up. Quick and simple. The guy was friendly to deal with. He was very quick in getting me this not-so-common case. I liked the fact that I saved money on shipping because I could pick it up directly from him.

The site does not offer online shopping but there is a huge list of products he either stocks or can order. Not sure about ordering by phone but he was responsive to emails.

I would recommend this store to others and would be willing to order from him in the future.

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5/5

posted Oct-18-2004

Recently ordered a pair of Corsair TwinX ram from them. Had to wait a few days because they were a special order. The store shipped out the memory as soon as they received it and I got the package the next day. I ordered 1 CPU, 2 mboards and 2 hard drives about 4 years ago and received the products very quickly. The only thing I would like to see if for their confirmation email to show the items ordered and price but not a major issue.

Their prices in general are competitive. Like most stores, some items are the cheapest and some not. Corsair ram is selling for the lowest I've seen anywhere in Canada. No one came close to what I paid.

I highly recommend this store.

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