5/5

posted Oct-04-2008

Good service and decent prices. I order Cosequin from them on a regular basis, and have ordered some dog toys as well. Shipping is always fast. I made a return once and it was handled without any problems.

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5/5

posted Oct-04-2008

Always excellent prices and service. No complaints at all. Order was processed the next day and arrived three days later even though I selected cheap shipping. Items are well-packed and arrive in good condition.

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4/5

posted Oct-04-2008

Terrible service. Turntable was advertised as new, but had been opened, repacked, and shipped damaged. Repeated attempts to contact the seller by phone and email were ignored, so I had to initiate a chargeback on my credit card. Which will cost them more than doing the right thing in the first place. I will not buy from this seller ever again.

***followup***
I was contacted a couple weeks after posting this by an EE representative who took care of the problem. I had a new, undamaged turntable within a few days of speaking to this gentleman. I wish their front-line customer service were this good.

This review was modified by tuxperson on January 26 2009 01:31:14 PM

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5/5

posted Jun-01-2008

Peet's sells some of the best coffees and teas there are at reasonable prices. It ships out fast and fresh, and their customer service is superior. The few times I had any problems with orders they were fixed quickly and without giving me a bunch of backtalk. Forget that corporate mermaid and her overcooked, bitter brews- Peets is the real deal. I've been a customer for several years, and I wanted to put in a good word here because they are so excellent.

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5/5

posted May-30-2008

First-rate service. The site is easy to navigate and informative, prices are fair, and they make it easy. You get a return shipping label, and the packing material doesn't require a jigsaw puzzle genius to re-use. Communications were timely and friendly. A++.

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5/5

posted May-30-2008

Land's End is always first-rate. Fast service, you never get put on hold, and nice clothes for real people, rather than petite anorexics.

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