5/5

posted Sep-13-2010

I ordered 4 pcs of Altec Lansing MHP126 earphones. After reading all the other reviews, I had some misgivings especially when they sent me a tracking number that could not be traced. The customer service email however clarified and provided me with a working link to track the items. Today, I received the items and they were just as advertized. Happy to be their customer! At least at this time.

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4/5

posted Jun-22-2010

Ordered a 27" iMac on 06/19/10 and everything went smoothly. On 06/20/10, somebody from abt.com called me that they couldn't find a match address with my cc billing address (lived at the same address 4+ yrs and never had a prob) and after confirmation with them, they said said they will call back if there are any further issues. I called them back in an hour to make sure everything was okay and they informed me that they already called the cc company and confirmed my address and that my item will be shipped as scheduled (Monday 06/21/10). Guess what I followed up with them today (06/22/10) and there was no iMac shipped or available and they told me it was backordered (it was in-stock when I spoke with their rep 06/20/10); the status on my order online still shows scheduled for shipment. Not a good sign - disappointing. Considering I was already charged with the amount (unlike amazon which charges only when the backordered item is shipped) and that we may be out of town when the item will be delivered (if the 7-10 day promised time will hold true). Very disappointed.

07/04/10 Received my iMac last week and I'm loving it. So does my kids! ABT came thru for us. Still miffed that I wasn't notified sooner of its unavailability.... Giving them 4 stars instead of 5.

This review was modified by treatless_one on July 05 2010 08:58:45 PM

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5/5

posted Jan-10-2009

Ordered on the 6th of Jan 09; got it today 01/10/09.... Speedy shipping, gotten items as described.... Very satisfying shopping experience overall! Will shop with them again.

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5/5

posted Dec-30-2008

I have been a very satisfied Newegg customer since 2004. But the last 4 orders I have had had long transit times and the last one I ordered on 12/26/08. I paid for rush processing and it did post as "billing received" on the same date. 12/30/08 - It says "origin scan" and I get a rescheduled delivery date of 01/05/08. This was not something I expected from Newegg or its shipping partners. Guess, things and times HAVE changed. I will still order from Newegg but next time will plan for a longer turnaround and lead times. Suggest you do the same.

01/01/09: Newegg has come through for me with the above issue. Newegg rocks!!! Now more than ever, am a Newegg shopper. Kudos Newegg!!!

This review was modified by treatless_one on January 01 2009 11:14:10 PM

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5/5

posted Aug-03-2004

Products as advertised; speedy delivery not to mention most of the items are with free 2-day delivery. Already an old customer of theirs a year back when I built the first computer unit and I am in the process of building my 2nd computer in 2 years, and will check out ZZF and buy if available, before going anywhere else. Very competitive pricing!!! These guys rock!

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