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posted Apr-29-2012 
![Share](javascript:share_rating({"review_body":"I ordered a 55 inch LG flatscreen that came damaged. We discovered once we had our mounting guys open and put this up to find it wouldn\u0027t work. We then noticed a big gouge on side of the box and that corresponds with the side of the television that won\u0027t work at all. Now I am in process of waiting to see when the shippers come pick this up (It has been 4 days and I\u0027ve heard nothing) so I can get my money refunded! Very frustrating","link":"http:\/\/www.resellerratings.com\/store\/Tiger_Direct\/review\/1496407#comment1496407","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tiger_Direct.jpg","store_name":"TigerDirect \/ Systemax","username":"totterman","rating":"1"}, "single");){kind=link}
“We sincerely do apologize for the inconvenience in the matter, please be advised that all shipments both deliveries and pickup request are made on business days. Your information has been submitted to the carrier in which they will contact you directly in order to arrange a pickup date for the shipment. Once again we do apologize for the inconvenience in the matter and hope this incident will not change your opinion of our company.”