5/5

posted Oct-06-2010

Can't complain. Great deal. Ship on time and correct product received. I'm a happy customer

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1/5

posted Aug-31-2010

Stay away from this store (scammer).

I saw an ad with extremely attractive price of a storage ($114)bench and 1000TC Egyptian cotton sheets ($67). I went on to place an order on Aug 4th. Order confirmed and promised to arrive at my house by Aug. 19th.

Aug. 20th, I received neither any shipment nor any type of communication in regard to my order. I emailed customser service and they said one of the items I order was not in good quality and they could not ship a subpar product to a customer. Woah...how nice of them. So when will my order be fulfilled? I asked. They came back and said it was not because the subpar items, but my credit card company declined.

I was paying by PayPal with multiple payment methods in case one didn't work. I contacted PayPal. PayPal came back and confirmed SmartBargains had cancelled the transaction. I provided SmartBargains the email from PayPal. This time, the rep told me another bogus excuse. She told me an Authorization hold was put on the funds and drop after 3-5 days.

I had enough reasons not to do business with this scammer. From what I see, they put on bogus ads to attract customers. When you order something on their site, they will find ways to charge on your credit card with unexpected charges like other customers have complained on ResellerRatings. If they can't charge you those extra things, they cancel your orders. I am glad that I used PayPal. I think PayPal had prevented this scammer sucking money out off my credit cards.

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