1/5

posted Mar-07-2008

First they put a gps on sale. I order one and they ship me a used unit marked Display on the box. It is missing parts. I call and ask for a new unit like I ordered. They never sent me anything back. When I called they told me they would send it in a week (twice). Finally three weeks later I called and they say that they will refund my money and the item was discontinued from the manufacturer. This was a lie. They then admitted it was a lie and said they could special order one for me at $400 more than I paid. The customer service and "supervisors" that I spoke to were all like robots and would not do anything except repeat the same thing over and over... The worst web shopping experience I have ever had.

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