1/5

posted May-04-2007

I do not recommend! Previously I ordered from this company and recieved quality product in a timely fashion. This time I ordered cartridges on 4/2/2007. My credit card was charged that day and the online system showed my product was shipped on 4/4/2007. After two weeks I still had gotten nothing and I live less the 30 miles from Ezinkjets facility. I emailed them numerous times and never recieved a response. Most phone calls to Ezinkjets went either unanswered or were answered by an automated system. The few times I spoke to a human I was told either their system was down and I would need to call back or the product was on backorder and would be shipped shortly. After another week of waiting i finally tried again and got the system is down story again. I finally reversed the charges on my credit card but I have yet to see the money back at this point.

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