“It is important to understand that KEH was never hacked, no one has ever breached our fire wall. However, we were the victims of a denial of service 'attack' where millions of hits were sent to our server overloading it and causing it to shut down to protect itself. Our customer's information was secure and never in jeopardy throughout this unfortunate incident.
We answer every email we receive. However, some email may be inadvertently blocked by our spam-filter technology. If you receive no answer to your email within 24 hours PLEASE call (770) 333-4200 8:30am to 7:00pm EST and our sales/customer service staff will be happy to assist you.
Director of Customer Service