5/5

posted May-07-2007

This is the second time I'm ordering from them. The only big negative I have with this store is that their online interface isn't capable of checking the inventory status of any of their parts; in both of my orders, I was called the day after about some parts which were OOS/Backordered. This is much better than some other small online electronics parts stores I've ordered from, which don't tell you anything until you receive the order with a notice saying that something is backordered. Their phone support is excellent (no wait time anytime I've called, though they obviously are not open 24/7), and I would recommend ordering over the phone if you can as a previous reviewer mentioned.

I've shopped at a number of electronics surplus stores before, and I can guarantee you that MPJA pretty consistently has the cheapest prices on what they stock. Of course, you can't expect too much out of the quality at this price, but I've definitely seen worse for more at other places, and everything I've gotten from MPJA is at least quite usable (apart from a pair of cheap flush cutters which were misaligned and wouldn't cut anything). Of course, there's also a couple of things I've purchased which were cheap and surprisingly good quality. Overall, I would highly recommend MPJA; just use their phone system if possible, as they seem to be much more of a phone- than web-oriented company. And keep in mind that things listed in their website are not necessarily in stock.

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5/5

posted Oct-19-2006

I couldn't find any reviews on this site, so I took a bit of a risk ordering from them--they had a significantly better price for the desk I was looking for. Unfortunately, this is the first time I've ordered furniture on the Internet, so I don't know how long it typically would take through a freight carrier--for me, it took almost three weeks, but it would probably have been a lot shorter if their freight company didn't mess up my address. It came in one piece, though, and the desk was completely fine.

Oh, and their customer service--it was very easy for me to reach a CSR and get my order sorted out. Excellent service. Don't know if it's just because they're a small store and don't get many orders, though.

So if anyone's ordering from this store, well, at least from my experiences, it's legit, and it has pretty good prices.

This review was modified by threepointone on May 07 2007 05:32:59 PM

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4/5

posted Feb-13-2006

They needed me to verify my address, and e-mailed me a number to call. Their customer support number, however, is always busy! I eventually got to them in about three days, though. Other than that, the order experience was pretty good--it was shipped the day after i verified it (on friday) and I received it on today (monday).

This review was modified by threepointone on February 13 2006 06:44:33 PM

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