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posted Mar-16-2007
I ordered a HP C4781A, they had two a refurbished one and one that was not. I ordered the more expensive one that was not refurbished. I recieved a used unit. It was obvious, because I have bought this item before, it was missing the packing material, the orange/yellow peices of plastic that keeps things from moving. In addition, it was dirty and the cables were not in the plastic bags; moreover, you could see wear marks where the item went up against the mail bings. I called them, and the left me on hold for 40 minutes and then I got dial tone. I then sent them some email.