4/5

posted Apr-05-2012

Almost perfect. They had the lowest prices, shipped fast, easy checkout and nice website.

My only complaint is a lack of confirmation email after checkout. I provided my email during checkout, but I did not create an account. At the end of checkout I was sent to an "order successful" page. A couple days later I received an email with UPS tracking number.

Despite the sparse communication, I'll be back to order again.

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5/5

posted Dec-12-2011

Items were as described, decent quality, packed well, shipped fast, nice website, ordering process went well. Seems to be a good company.

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5/5

posted Mar-02-2011

Shipping was free and fast, price was good, website was easy to navigate and easy to place my order. Order confirmation and tracking emails were nice. A good buying experience. I can't ask for much more.

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5/5

posted Feb-17-2011

Ordered a replacement brush. Website was easy to use, checkout was simple, shipping was fast and communication (email order status updates with tracking) was good. Overall a smooth transaction. Thank you GoVacuum.

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1/5

posted Mar-26-2010

It's been almost 1 month since I ordered from nutrabio and I have not received my item. After 11 days I called to cancel my order, but was put on hold for over 10 minutes. I called back and no one answered. After 3 weeks I had to open a paypal claim against them. I just hope I get my money refunded.

This is the worst company I've ever dealt with - and I buy from dozens of online retailers.

Avoid this company!!!

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5/5

posted Jun-30-2009

Good retailer. My first order was mysteriously canceled so I immediately made a second order. I was charged for both orders. I contacted them through online chat and the friendly rep quickly refunded the extra charge. I have ordered from them before without any problems. I think it was an isolated problem and they quickly fixed it. Shipping was fast.

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5/5

posted Jun-30-2009

Good retailer. Prices were low, selections was good, shipping was fast, website is easy to use.

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1/5

posted Jun-22-2008

They messed up my order, sent it to the wrong address. They never notified me of shipping or order status. I waited 2 weeks then asked what happened to my order. They only told me it was delivered, gave me a tracking number and told me to check with UPS. They never apologized for their mistake and made no effort to help me get my package. I'm very dissatisfied and I'll never order from them again.

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2/5

posted Mar-26-2008

I seldom give a bad review, but shipping took several weeks. The website said the item was in stock when I ordered. I did not get an email with the status of my order. Prices were about the same as in stores (I could not find the belt I needed in stores). I'll avoid dealing with this company in the future.

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5/5

posted Feb-26-2008

Order went well, no problems. I'd probably buy from them again.

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