thasenauer - User Profile page at ResellerRatings

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All Customer Reviews (1)

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 Blick Art Mate
Rating 8/10 4/5
modified review posted Apr-11-2012

My shopping experience was- and usually is- pretty good overall. There was one thing that could have gone better this time around. I ordered an item by mistake, and when I tried to get a replacement item sent without paying an additional shipping charge, the manager was unable to accommodate, even though I was still expecting a tube of paint on backorder to be shipped in weeks to come that could have served to deliver both items. I always expect managers to find solutions to my problems, no matter how insignificant they may seem- an attribute that usually distinguishes a good manager from a great one. But despite that, I'll still shop at Blick's for all my art supplies.


BlickArtMaterials, Blick Art Materials rep has responded
modified review posted Apr-12-2012

“We’re sorry to hear that your most recent ordering experience did not meet your expectations. Someone from our Customer Care Center will be in contact with you shortly to see what we can do.”

About thasenauer

Reviewer Stats

Total Reviews 1
Helpful Reviews
Forum Posts 0
Homepage
Member Since 11-Apr-12
Last visit First visit!

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  Blick Art Materials Rating 8/10

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  Blick Art Materials Rating 8/10

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