5/5

posted Jul-06-2010

After reading a few bad reviews, I was apprehensive of ordering from them. Their prices were substantially cheaper, so I decided to bite the bullet. They also provided me with a 5% coupon code, just for asking for one via Facebook. Very good customer service.

I ordered two tires and two tubes on June 29th. It shipped the next day, and I received it in 3 shipping days. Everything was new and as described. I have absolutely zero complaints about Powersport Superstore, and would not hesitate to order from them again.

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1/5

posted Mar-03-2009

I honestly don't think DigiCombos is a scammer company, but the way they dealt with my order made me think they were. Here is the order or events with my order:
1) I place order online and set shipping address to my workplace, as I do for all my orders.
2) They call to confirm the order and shipping [aka attempt to upsell me on items], I decline to purchase anything but the camera body they had for a low low price.
3) A week later, the camera has still not shipped. I call and talk to a sales rep about the status of the order, he says it's still on hold because the billing department needs to call the credit card company. He said that they do this for all orders "over $30 or so". I then ask if ALL their orders over $30 are over a week behind schedule, and he hems and haws about how priority orders go out first. He knows I know that the order slipped through the cracks and is sitting in someone's backlog. He says that the billing manager is the only person who can call the CC company and that he will call me back by the end of the day. I request expedited shipping instead of standard because I have waited over a week for this camera to get shipped out, and he says they can't possibly do that because they are already selling it so cheaply.
4) No call comes at the end of the day, of course, so I call back tomorrow, at 10am. I get the same person, who says the billing manager is not in yet, even though they opened at 9:30. I tell him I will call back that afternoon.
5) At 2pm I call, he says the billing manager is still not in, and does not know where he is.
6) I cancel my order over the phone after finding the body elsewhere for less.

While my issue may be an isolated one, it doesn't give me much hope that a future order will go well. I don't see the point in ordering from this company in the future.

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5/5

posted Mar-03-2009

Even though many have written horror stories about this company, my experience was just fine. They had the cheapest price on the Rebel XS body, so I thought I should try. I ordered over the phone, and dealt with the same yadda yadda everyone else did: "this comes with a 1 hour battery [since when is a CAMERA battery measured in hours??], you should get the extended warranty and our high speed memory card blah blah", I just said no a number of times and they took my order. Be aware they quickly will try to quote you a slightly different price total than their "Free shipping", because they supposedly add on insurance costs. I didn't argue because it was a small amount more and still cheaper than the next more expensive store, but I've read others say they have said "No" to that as well.

After a few days, I got my shipping tracking number email and it arrived quickly after that. The camera was in the original box (sans kit lens, of course) with all accessories and manuals. Basically if you can deal with saying "no" a number of times, you are probably fine with ordering from Top Choice Digital if you want the absolute lowest prices.

This review was modified by telix on March 03 2009 12:46:11 PM

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