5/5

posted Jan-16-2006
Buy.com is probably one of the best online stores I've dealt with over the years. I'm surprised about the poor ratings. Their customer service is great and your cc is never charged until the item ships. You might not always get an immediate response from customer service but you will definitely get one that's dependable and no one will push you to buy extra accessories.
I have had only one problem throughout the years, which was a rebate with an item. I order the product but shipping was delayed and the rebate period expired. However, I emailed customer support, told them my story and they credited my credit card with the rebate amount. Buy.com is one of the most dependable retailers on the net in my book.