1/5

posted Mar-22-2007
If you are reading this review before buying you will do yourself a great favor by finding someone else to purchase from. This company lies, sends incorrect product, berates you on the phone and never answers emails. I paid $800.00 extra to be sure I was getting a USA model Nikon camera and they shipped me the grey market camers. The grey market camera sold for far less money because it was not covered under warranty by Nikon. I was lucky enough to call Nikon and have them check my serial number as a valid number....they informed me I had a grey market camera. I called Banana Boat to infom them and told me to ship the camera back and they would ship out a USA model immediately upon receiving the one I shipped. I week later I called for a status and they informed me they did not have and could not get a USA model. I demanded a full refund but they said I would have to pay $200.00 for returning the camera and restocking fees. I went online and found the Federal Trade Commission rules and they are not allowed to send you different item than what you ordered without your permission. Once I copied and sent the rules to them they managed to come up with a USA brand camera. Of course I paid for 3 day shipping and did not have a camera for 2 weeks and they would not credit me the shipping difference. STAY AWAY....RUN FAR FAR AWAY FROM THIS COMPANY! They were rude, liars, and a horrid company to do business with. I will also be reporting them to the Consumer reports, Better Business bureau and Federal Trade Commission.