1/5

posted Jan-22-2007

I tried to renew a website five times(!), all five attempts failed. Why? I don't know, their systems never told me and their support had no idea.

I was charged all 5 times, only good thing I can say about registerfly is that they did refund my money on request.

Trying to get ahold of support takes hours (literally). I tried holding on the phone for 2 hours before I gave up, then switched over to live support for another 3 before I was able to talk to someone.

Their suggestion was to "keep trying".

Luckly, I was able to tranfer my domain name away from Registerfly in time to renew it.

I highly recommend you avoid using them. Purchasing a domain name works just fine on their systems, renewals do not. The support problems at Registerfly have existed for a *long* time, plenty of time for them to correct it. But they refuse to!

Stay away!

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