2/5

posted Dec-09-2011
Ordered SX Hawk MN P90, less case (had one already). Nice looking guitar(though meagerly packed)and was eager to set up and start playing. After closer inspection found two cracks at either side of the neck pocket! Couldn't tell if it was just a finish crack or something more structural. In any case, the rigors of transit must have done this. Returned it, and asked if they could pack the next one with more protection as I notice the first guitar had sparse protection from even moderate handling. The second guitar came in and had no extra packing and had the crack at the neck pocket. Returned it for a replacement but got a refund instead. I can't say this was entirely Rondo's fault, maybe they can't modify the package the guitar comes in. Back to shopping.