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stratarts

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Rating 2/10
1/5

“I added an additional item and removed it during checkout in a separate window. Did not bother to refresh the original checkout page and placed the order and noticed that I was charged more for shipping. Sent an email to customer service within minutes. Got a slow reponse saying I upgraded shipping. Then said they are processing a return. Despite what I was told, the order was not canceled, and they refused to adjust the shipping cost.”

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