1/5

posted Jul-16-2006

Echo other comments, these guys are crooks to the core. I will give them at least minimal credit as I got a TV after OVER 2 MONTHS OF WAITING and not the TV that I originally ordered (got the "it's back ordered and no-one has this model in stock" song and dance).

The good thing is I made their logistics manager's life (John Salem, extension 309, call him every day, I got a couple hundred dollars of credits this way) hell for a few weeks. I'll still give him a call every now and then to let him know how much he SCREWED a very good customer that his company jerked around.

In a nutshell, bought a TV that was listed as IN STOCK on their site, was charged a couple days later then was hit with a "backordered, please wait" from their so called customer service. Ths went around for a couple of weeks until I had enough and asked to speak to a manager, which eventually (not at first because they weren't allowed to) got me to Mr. Salem. If they didn't have the TV in stock they shouldn't have charged my card, so I knew I had them over a barrel. They picked the wrong person to screw with as I am a vengeful bitch.

Long story short I was so pissed and tired from waiting and the excuses I changed my order to a different TV. Got the warranty for a decent price and am now on a crusade to make sure these guys are known as the crooks they are.

STAY AWAY!!!!!

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