1/5

posted Nov-11-2009
STAY AWAY - THEY USE BAIT AND SWITCH TACTICS.
About ten minutes after I wrote this review, I received a call from New World Video Direct's "Legal Department" implying that they would file a defamation suit if I used the word scam in this review. So... I'm amending the word to "tactic". Evidently, they're not as offended by the expression "bait and switch" (which is generally considered fraudulent, by the way)
My opinion of this company remains unchanged. Of course it is only my opinion, based on my experience.
I am good about researching a company's rep online before buying and these guys had a decent enough rating, based on some reviews. I thought that perhaps the bad reviews were just bitter people. NOPE.
After I placed my order for a very standard lens, I grew more concerned reading the negative reviews. One blog specifically showed a detailed trail of deception; not an ignorant, bitter customer.
AS I WAS READING about their bait and switch tactics, who calls? --- a caller from Brooklyn, NY!!! Sure enough, they were "back ordered" but had another lens that was "even better" that they could sell me. You couldn't put this in a movie... The timing couldn't have been better. haha.
Needless to say, I immediately canceled the order. Luckily, my credit card hadn't yet been charged. I went elsewhere and quickly had the order fulfilled.
It's darn amazing how often NWV DIRECT seem to be "back ordered" but ready and able to sell you something else. I just wonder how it wouldn't be easier and more profitable for them to be honest rather than lowly bait and switchers?
They could have had my business as well as future business.
Bottom line: STAY AWAY FROM NEW WORLD VIDEO DIRECT NWVDIRECT.COM!

This review was modified by
stefan18901 on November 11 2009 02:19:27 PM